Comprehensive,
End-to-End Records Management
Evoke modernizes enforcement agency case management processes through regulatory compliance automation.
The Challenges
You Face
Many agencies struggle with burdensome case or records management systems that do not align with regulatory activities they are obligated to perform. This results in inefficient operations, paper-driven processes, and wasted time.
Enforcement officers, investigators, and agency staff are constrained by manually entering data, sometimes in multiple places, instead of being out in the field monitoring compliance of regulated businesses, locations, individuals, and establishments to ensure public safety.
Evoke Adheres to Your Agency’s Unique Processes
Unlike COTS or modular case management systems, Evoke is the optimal low-code application platform configured to improve and support your true enforcement processes. Evoke provides a highly secure records management system (RMS) for tracking cases and storing sensitive data, documents, and evidence.
Complete Case Management – Optimize your agency’s management and tracking of investigations, cases, and compliance processes from beginning to end. Whether it’s initial complaints, events, calls for service, incidents, plans of correction, restitution, or final actions, Evoke supports the entire enforcement lifecycle.
Agency-Based Workflows – Evoke’s highly flexible workflow engine automates how cases are routed and processed according to your agency’s specific workflow requirements – including external stakeholders involved in enforcement and compliance management.
Track Fundamental Information – All entities, data, documents, notes, and items associated with a case can be entered, linked, and tracked in Evoke. These can include parties to a case, such as complainant(s), respondent(s), victim(s), or attorney(s), alleged crimes or violations, interviews, location information, and activity logs.
Accurate, Real-Time Reporting – You can easily search and access case information, generate investigative reports, and automate notifications, letters, orders, and other correspondence based on your agency’s format and needs.
A Powerful Transformation
The New Hampshire Liquor Commission Division of Enforcement sought a modern flexible platform to replace its legacy records management system (RMS). They needed a solution that would reduce inefficiencies in data entry, file retrieval, reporting, and approval, while also enhancing case management capabilities for their enforcement and regulatory operations. Learn about their success.
What People Are Saying
What People Are Saying
What People Are Saying
What People Are Saying
What People Are Saying
What People Are Saying
