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Shape Evoke
Around Your Agency

Explore configurability in Evoke to see how you can design a platform that fits your unique processes, today and tomorrow.

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Licensing Dashboard

Platform Configuration

What is Platform Configuration?

Evoke lets administrators control the foundation of your agency's digital experience, from how data is collected to how people interact with it.

Platform Configuration

Design Apps That Work for You

Create public, portal, or private apps tailored to your stakeholders’ needs. Add pages, widgets, and forms -- no code required.

Platform Configuration

Your Data, Your Structure

Configure how your agency captures and organizes information. Define elements, validate data, and create relationships between entities for ease of navigation.

Platform Configuration

Configure Workflows That Mirror Real Life

Design step-by-step flows that implement your actual processes. From simple approvals to complex reviews, set logic that drives greater efficiency.

Platform Configuration

Design Forms that Work Like You Do

Drag-and-drop tools let you control field layout, conditional formatting, and styling, ensuring consistency and intuitive user experiences.

Platform Configuration

Set Standards that Scale

From date formats to naming conventions, configure the global rules that keep your solution consistent, compliant, and easy to manage.

Business Configuration

Business Logic at Your Fingertips

Define how license types, fees, cases, inspections, and other key business processes behave without needing developers or even IT staff!

Business Configuration

Configurable Tools for Configurable Rules

Need to tailor how application process flows work? The configuration tools themselves are configurable. They’re designed to grow with you.

Business Configuration

Empower Your Business Users

Agencies can manage configuration directly at the board or commission level. Technical expertise is not required.

Business Configuration

Change Without the Wait

Update forms and templates, adjust validation rules and conditions atany time. You’re in control.

Business Configuration

Intuitive Interfaces Delivered Out of the Box

Evoke’s prebuilt configuration interface is designed for licensing workflows. You can refine it based on your agency’s unique needs.

Business Configuration

Your Fast Track to Self-Sufficiency

The more you can configure yourself, the faster your agency becomes a true Licensing Center of Excellence.

Software Development Kit

What is Evoke's SDK?

Using Evoke’s Software Development Kit (SDK), agencies can tailor every inch of the experience — creating new workflows, building custom actions, and delivering user experiences that go beyond what’s out of the box.

Software Development Kit

Custom Actions

Write custom code for triggering specific actions, logic, or validations right in Evoke’s Platform Builder.

Software Development Kit

Enhance Workflows

Inject logic into workflow steps for real-time data retrieval, external API integration, or just-in-time automation.

Software Development Kit

Custom Widgets

Build bespoke interface components using industry-standard tools, then deploy them alongside Evoke’s native widgets.

Software Development Kit

Full SDK Access

Use a code editor directly in the Builder to design, test, and launch features that meet agency-specific needs.

Software Development Kit

Non-Proprietary Tech Stack

Evoke’s SDK leverages widely available, industry standard tech — giving your internal team or trusted partners the freedom to innovate.

Software Development Kit

UX Control

Shape how users interact with the platform — from field staff to external applicants — with tailored experiences that reflect your agency’s preferences.

CASE STUDY

How a Licensing Agency Streamlined Operations

Follow this agency’s digital transformation journey and learn how System Automation helped streamline licensing operations and improve user experience for the Macon-Bibb County’s Tax Commissioner’s Office.

Read Case Study
Macon-Bibb_County
Macon-Bibb_County

What People Are Saying

"One of the most impressive aspects of our experience with System Automation's solution was that we could stand it up in just 30 days... I can't emphasize how important that was because we were scheduled to start with a new system by October 1st, and if they hadn't delivered, we would not have been able to comply."

Tanja Battle
Macon-Bibb County's Deputy Tax Commissioner
New Hampshire Liquor Commission Division of Enforcement & Licensing

What People Are Saying

"Our new records management system is so much more responsive to how we operate, which has given us a tremendous boost in productivity and morale."

Danielle Ellston
Deputy Chief, New Hampshire Liquor Commission Division of Enforcement & Licensing
MD Labor

What People Are Saying

"The platform's automated workflows have vastly improved the scheduling and tracking of annual elevator inspections."

Christopher Naughton
Computer/Network/Database Specialist II
Kansas State Board of Nursing

What People Are Saying

"The team at System Automation exhibits a rare combination of technical proficiency and excellent customer service. Their responsiveness and willingness to go the extra mile have fostered a strong and collaborative relationship. We appreciate their attention to detail, adaptability to changing requirements, and consistent delivery of reliable products.”

Adrian R. Guerrero, CPM
Director of Operations, Kansas State Board of Nursing
State of Georgia

What People Are Saying

"Evoke made it possible to set a new standard for regulatory efficiency in the State of Georgia."

Darren Mickler
Executive Director, Professional Licensing Boards Division, Georgia Secretary of State
Carahsoft

What People Are Saying

"The increasing importance of secure cloud and SaaS offerings that truly support the Public Sector makes System Automation's Evoke platform extremely attractive for regulatory agencies seeking to modernize their operations. We're excited to partner with System Automation in helping agencies use Evoke to efficiently and effectively serve their teams and elevate the citizen experience."

Devyn Bavagnoli
Account Executive at Carahsoft

Resources

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CONTACT

800.839.4729

info@systemautomation.com

MAILING ADDRESS

7110 Samuel Morse Drive
Suite 100
Columbia, MD 21046