System Automation’s Director of Strategic Growth shares insights on government technology, complex procurement, legacy modernization, and building lasting relationships in the regulatory market.
System Automation’s Director of Strategic Growth, Brian Bennett, recently joined host Emma Davis on the Data Planet podcast. They discuss GovTech modernization and what it takes to grow a technology company serving highly regulated government agencies.
During the conversation, Brian shares his perspective on the unique realities of the GovTech market. This is where sales cycles can extend well beyond two years and modernization initiatives often involve much more than implementing new technology. Government agencies must navigate complex procurement processes, funding constraints, organizational change, and the challenge of replacing legacy systems and long-established processes.
Key Takeaways on GovTech Modernization and Growth
The conversation explores several themes shaping government technology and modernization today:
- The realities of long-term GovTech growth. Sustainable growth requires patience, consistency, and an understanding of the extended timelines that often define government technology initiatives.
- The complexity of government procurement. Funding, procurement requirements, and organizational dynamics all influence how agencies evaluate and advance modernization projects.
- Modernization goes beyond legacy system replacement. Agencies are not simply replacing old technology. They are rethinking processes, moving away from spreadsheets and paper-based operations, and creating more efficient ways to serve their communities.
- Relationships and trust still matter. Deep industry expertise, long-term customer relationships, and an understanding of regulatory operations remain critical in a highly specialized market.
Building a Sustainable Approach to Government Technology
Brian also discusses System Automation’s approach to strategic growth. This includes identifying agencies at the right stage of their modernization journey and building sustainable competitive advantage through regulatory expertise and customer-centered partnerships.
The conversation reflects System Automation’s long-standing focus on helping licensing boards, commissions, and regulatory agencies modernize complex operations with technology designed specifically for the regulatory environment.
Evoke, System Automation’s cloud-native, low-code regulatory management platform, gives agencies the flexibility to modernize processes while adapting as operational and regulatory requirements evolve.
Listen to the Data Planet Podcast
Listen to the Brian’s full conversation with Emma Davis on Spotify, Apple or iHeart. You’ll gain more perspectives on GovTech modernization, SaaS growth, government procurement, and the role people and relationships play in lasting digital transformation.